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Contact Us
Address
Winterton Surgery
Russell House
Market Square
Westerham
Kent TN16 1RB
Telephone: 01959 564949
Address
The Medical Centre, Sundridge
173 Main Road
Sundridge
Sevenoaks
Kent TN14 6EH
Telephone: 01959 562531
Out of Hours
Enhanced Access
We're here for you, for longer
On the 1st October 2018, Enhanced Access was launched nationwide. You can now see a GP or other healthcare professional during:
- Weekday Evenings between 6:30pm and 8pm (some practices offer early morning appointments)
- Saturdays and Sundays / Bank Holidays
These appointments offered could be:
- At your registered practice
- At another local GP practices
- At another local NHS service - such as a General Practice Hub
What type of appointments will be available?
Evenings
- Evening appointments between 6.30pm to 8pm Monday to Friday will be offered by a practice in your local area. These appointments will be offered by a range of clinical professionals. Some practices in your local area may offer early morning appointments.
Weekend
- On Saturdays, a clinical professional will be available between 8am to 12pm at a practice in your local area (times may vary).
- On Sundays and Bank Holidays a GP will be available between 9am to 12:30pm at a hub in Tonbridge or Maidstone.
Who can book these appointments?
Enhanced Access appointments are available for all patients in West Kent, regardless of where they are located.
This means that patients can be seen by a clinical professional 7 days a week, 52 weeks of the year.
It will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.
How can I book an appointment?
In order to book these appointments, you contact your surgery reception staff as normal. You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6:30pm to 8pm between Monday to Friday.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an Urgent Treatment Centre (UTC)
Urgent treatment centres provide medical help when it's not a life-threatening emergency. They can diagnose and deal with many of the common problems people go to A&E for.
- Urgent Treatment Centres advise you to call NHS 111 before you travel to make sure you are directed to the most appropriate service for you.
- Urgent Treatment Centres do also offer a walk-in service they are open 8am to 8pm, every day of the year.
To locate the nearest UTC call NHS 111 or Find Urgent Care Services
Visit an Minor Injuries Unit (MIU)
- Minor Injuries Units offer a walk-in minor injury service. The closest service is open in Edenbridge.
- The MIU is open from Monday to Friday, 8:30am to 6:30pm, excluding bank holidays.
- There is no x-ray available.
The service is for minor injuries only please see the Edenbridge Memorial Health Centre website for a list of conditions that are suitable to be seen at the unit.
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
About Us
Register with the Surgery
We offer Same Day GP Access for new patients wishing to register.
Patient Feedback
We welcome feedback to tell us what we are doing right and what we can improve.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
NHS Ratings and Reviews
We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website
Complaints
If you've had a bad experience we'd also like to know. View our complaints procedure.
Surgery Staff
Meet the surgery team
Patient Participation Group (PPG)
The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.
For more information, please see our Patient Group pages.
Practice Performance
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
Our overall CQC Rating was: GOOD